Effective Date: March 12, 2026 Last Updated: April 30, 2026
Who We Are
TripWise Travel is an independent travel advisor affiliated with WorldVia Travel Network, a Travel Leaders Network member agency. Our website address is: https://tripwise.us
For privacy questions or requests, contact us at:
- Email: support@tripwise.us
- Phone: (316)-516-3109
Information We Collect
We collect information when you interact with our website, contact us, or book travel through our services.
Information you provide directly:
- Name, email address, phone number, and mailing address (when you contact us, request a quote, or book travel)
- Travel preferences and trip details (destinations, dates, traveler names, dates of birth, special requests, dietary needs, accessibility needs)
- Passport information, when required for international bookings
- Emergency contact information
- Payment information (processed by our travel partners and suppliers — see “Payment Information” below)
- Information you submit through contact forms, chat conversations, or email newsletter signups
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Plan, quote, and book your travel arrangements
- Communicate with you about your trip, inquiries, and travel-related updates
- Send marketing emails and newsletters (only if you’ve subscribed; you can unsubscribe anytime)
- Respond to questions submitted through our contact form or live chat
- Improve our website and services
- Comply with legal obligationsProtect against fraud and security threats
Payment Information
TripWise Travel does not directly process or store credit card information on our website. Payments for travel books are processed securely by our travel suppliers (cruise lines, resorts, tour operators) and our host agency, WorldVia Travel Network. These third parties have their own privacy policies governing how they handle payment information.
Who We Share Your Data With
To plan and book your travel, we share necessary information with:
- Travel suppliers — cruise lines, hotels, resorts, airlines, tour operators, ground transportation providers, and other vendors needed to fulfill your booking
- WorldVia Travel Network — our host agency, which supports our booking systems, accreditation, and supplier relationships
- Travel Leaders Network — for member-level supplier access and resources
- Service providers — companies that help us operate our website and business (such as email service providers, website hosting, and customer support tools)
- Legal and regulatory authorities — when required by law, court order, or to protect our rights
We do not sell your personal information to third parties.
Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website performance.
Types of cookies we use:
- Essential cookies — required for the website to function (login, form submissions)
- Analytics cookies — help us understand how visitors use the site (via Google Analytics through Google Site Kit)
- Functional cookies — remember your preferences and improve your experience
- Live chat cookies — Tidio Live Chat may set cookies to enable chat functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Services
Our website uses the following third-party services that may collect or process information:
- Google Analytics (via Google Site Kit) — website traffic analysis
- Tidio Live Chat — live chat support
- Mailchimp (via MC4WP) — email newsletter management
- WPForms — contact form submissions
- Akismet — spam protection
- Hostinger — website hosting
- Gravatar — profile images for any blog comments (an anonymized hash of your email may be sent to Gravatar)
Each of these services has its own policy governing how it handles data.
Embedded Content from Other Websites
Articles and pages on this site may include embedded content (videos, images, social media posts, etc.). Embedded content from other websites behaves as if you visited that website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Email Marketing
If you subscribe to our newsletter or marketing emails, we’ll send you travel deals, destination ideas, and updates from TripWise Travel. Every marketing email includes an unsubscribe link, and you can opt out at any time. We use Mailchimp to manage our email list.
How Long We Retain Your Data
We retain your information for as long as necessary to:
- Google Analytics (via Google Site Kit) — website traffic analysis
- Tidio Live Chat — live chat support
- Mailchimp (via MC4WP) — email newsletter management
- WPForms — contact form submissions
- Akismet — spam protection
- Hostinger — website hosting
- Gravatar — profile images for any blog comments (an anonymized hash of your email may be sent to Gravatar)
Booking records are typically retained for 7 years for accounting and tax purposes. Marketing email subscriptions are retained until you unsubscribe.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including:
- Access — request a copy of the information we hold about you
- Correction — ask us to correct inaccurate information
- Deletion — ask us to delete your information (subject to legal retention requirements)
- Opt-out of marketing — unsubscribe from marketing emails at any time
- Data portability — request your data in a portable format
To exercise these rights, email us at support@tripwise.us. We may need to verify your identity before processing requests.
California residents: Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information, including the right to know what we collect, the right to delete, and the right to opt out of sale (we do not sell personal information).
EU/UK residents: Under the GDPR, you have additional rights, including the right to object to processing and the right to lodge a complaint with a data protection authority.
Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect information from children under 13. If we discover we have collected information from a child under 13 without parental consent, we will delete it. When booking family travel, parents or guardians provide information about minor children traveling with them.
Data Security
We take reasonable measures to protect your information, including secure website hosting, SSL encryption, and limited access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
Updated” date at the top reflects the most recent revision. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
TripWise Travel Email: support@tripwise.us Phone: (316) 516-3109 Website: https://tripwise.us